Install Max App

Latest release

Checking for the latest release…

Install on Fire TV

1. 1Get the Downloader app
   On the Fire TV, open the Appstore, search for Downloader and install it.
2. 2Allow installs from Downloader
   Settings > My Fire TV > Developer options > Install unknown apps > turn on Downloader. If Developer options is hidden, open About, select your device name seven times, then go back. Menu names vary by Fire OS version.
3. 3Open this page on the TV
   In Downloader, type the short address shown on this page (it ends in /install) and press Go.
4. 4Download, then Install
   Choose Download APK, wait for it to finish, then select Install and Open. Afterwards, turn off the install permission for Downloader.
5. 5Pair the device
   Open Pair device in the app, then enter its eight-character pairing code on the Devices page of your portal. It expires after ten minutes.

Install on Android phone, tablet or Android TV

1. 1Scan the QR code or open the page
   Use your phone camera on the QR code, or open the page address on an Android TV or tablet.
2. 2Download the APK
   Tap Download APK and open the file when it finishes.
3. 3Allow this source
   If asked, allow installs from your browser or file manager just for this install.
4. 4Install and open
   Tap Install, then Open. Choose Pair device and enter its eight-character pairing code in the portal. Afterwards, turn off the install permission for that browser or file manager.

Update an existing install

1. 1Install over the top
   Use a release with the same signing identity and an equal or higher build number. Install it without removing the app to keep local data, device code and pairing; portal settings stay in your account.
2. 2Do not uninstall first
   Uninstalling clears the app's local data. Diagnose a failed update using the steps below before considering a reinstall.
3. 3Check the version
   After the update the version number in the app should match the one shown on this page.

If an install or update fails

1. 1If the update says App not installed
   Keep the installed app. Check supported platforms, free storage and the downloaded file checksum, then compare build numbers. If your installed build is newer, wait for a newer release instead of uninstalling.
2. 2Confirm signing compatibility
   If a valid download still cannot update, ask support to check the signing identity. Only reinstall after a confirmed signing mismatch and accepting loss of local data, including pairing and on-device preferences.
3. 3Re-pair after a reinstall
   On the fresh install, open Pair device and enter its new eight-character pairing code on the Devices page. Playlists and customers live in your portal and are not lost.
4. 4Still stuck?
   Open a support case from the Support page with the app version and what the installer said.